Contact Us – Get in Touch | Explore Dubai Parks

We’re Here to Help

Whether you’re planning your first visit, need detailed advice about attractions, or want to share your amazing experiences with our community, our team is ready to assist you. Every message gets a personal response from our travel experts.

Send Us a Message

Other Ways to Reach Us

Email Us

hello@exploredubaiparks.online

We typically respond within 24 hours

Call Us

+971 4 738 2387

Sunday – Thursday: 9 AM – 6 PM (GST)

Visit Us

Dubai, United Arab Emirates

Available for meet-ups and local guidance

What to Expect

Quick Response

Most inquiries get answered within 24 hours

Personal Touch

Real people, real experiences, personalized advice

Expert Guidance

Detailed recommendations based on your specific needs

Frequently Asked Questions

Quick answers to the most common questions we receive from visitors like you.

What’s the best time to visit for families with young children?

Weekday mornings are ideal – shorter lines, cooler temperatures (if visiting outdoor areas), and a more relaxed atmosphere. The park’s indoor climate control makes it comfortable year-round.

How much time should I allocate for a full experience?

Plan for 8-10 hours to experience all major attractions without rushing. If you have limited time, prioritize the themed zones that most interest your group.

Are there dining options for special dietary requirements?

Yes! The park offers various dining options including vegetarian, vegan, and halal choices. Several restaurants can accommodate gluten-free and other dietary restrictions with advance notice.

What should I bring for the best experience?

Comfortable walking shoes are essential. The park is fully air-conditioned, so light clothing is perfect. Don’t forget portable chargers for your devices and any necessary medications.

Is the park accessible for visitors with disabilities?

Absolutely. The facility is fully wheelchair accessible with elevators, ramps, and accessible restrooms throughout. Many attractions accommodate guests with different mobility needs.

Can I bring my own food and drinks?

Outside food and beverages are generally not permitted, but exceptions are made for baby food, formula, and items required for medical conditions. Check current policies when planning your visit.

What Our Community Says

“The team at Explore Dubai Parks helped me plan the perfect family day out. Their detailed advice about timing and attractions was spot-on!”

Madeline J

Madeline J.

Dubai Resident, Mother of Two

“As a tourist, I was overwhelmed by options. Their personalized recommendations made my visit absolutely perfect. Thank you for the memories!”

Patrik D

Patrik D.

Visitor from London

“The transportation guide was incredibly helpful. Following their advice, we had zero stress getting there and back to our hotel.”

Rosa M

Rosa M.

Travel Blogger from Spain